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To know shipping & handling costs, after having put the items you wanted in the cart, click on "checkout" (top right). The first step will show you S&H costs; you can choose express or economy. At this time you can stop the order if you like. This will cancel your order.
We use 2 ways of shipping:
EMS
It’s very Fast(about 5 days) and very safe.
Once we’ve sent your order, your packages from Japan are trackable on Japan Post website (English only) :Japanese Post
When the package has arrived in your country, it is better to track it from your national post website, in order to get detailed information:
- USA
- United-Kingdom
- Australia
- Brazil
- Canada
- Germany
- Italy
- Netherlands
- Spain
- Sweden
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Zone
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Zone 1
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Zone 2
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Zone 3
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Asia
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NorthAmerica,
Central America,
Oceania, Middle East
Caribbean
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Europe
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South America
Africa
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Weight
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Up to 300 g
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900 yen
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1,200 yen
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1,500 yen
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1,700 yen
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Up to 500 g
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1,100 yen
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1,500 yen
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1,800 yen
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2,100 yen
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Up to 600 g
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1,240 yen
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1,680 yen
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2,000 yen
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2,440 yen
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Up to 700 g
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1,380 yen
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1,860 yen
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2,200 yen
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2,780 yen
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Up to 800 g
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1,520 yen
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2,040 yen
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2,400 yen
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3,120 yen
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Up to 900 g
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1,660 yen
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2,220 yen
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2,600 yen
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3,460 yen
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Up to 1,000 g
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1,800 yen
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2,400 yen
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2,800 yen
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3,800 yen/span>
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Up to 1,250 g
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2,100 yen
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2,800 yen
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3,250 yen
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4,600 yen
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Up to 1,500 g
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2,400 yen
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3,200 yen
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3,700 yen
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5,400 yen
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Up to 1,750g
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2,700 yen
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3,600 yen
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4,150 yen
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6,200 yen
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Up to 2,000 g
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3,000 yen
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4,000 yen
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4,600 yen
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7,000 yen
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Up to 2,500 g
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3,500 yen
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4,700 yen
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5,400 yen
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8,500 yen
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Up to 3,000 g
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4,000 yen
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5,400 yen
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6,200 yen
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10,000 yen
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Economy airmail
- Slow(from 2 to 6 weeks, delivery depends on your local post) but cheap.
- Internet tracking is not available.
- Maximum is 2 kgs per package. If you order more than 2 kgs, we will ship in several packages. Therefore an item weighting more than 2 kilos cannot be shipped by economy airmail.
CUSTOMS:
You can have to pay customs fees and VAT when you get your package in your country.We can't tell you whether you will have to pay them or not. We neither can influence or predict anything about your country customs policies. Customs fee and VAT are to be paid by you. Anyway, low value packages are usually free of taxes.
All items sold on our website are legally on sale in Japan. It is anyway up to you to check if the items you order are authorized in your country. We are not liable if customs confiscate an item.
RETURN:
We take back only items with an original default and of course items sent to you by mistake. If possible don't open original item packages. Depending on the case, we will refund you or provide a new item. When it comes about limited release items, it often won't be possible to send you a new item. If you think an item from your order needs to be replaced, contact us within 7 days after you receive the package.
All our products are original Japanese items. Check whether you can use them before ordering.
Moreover, it is up to you to think about the interest of an item. If necessary, ask us questions or do your own research about the item on the internet before ordering.
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